A company is a sum total of all its employees running a set of defined (or undefinable) processes. Just like rome, building a company also takes time. It sure took me a lot of time to get Zyxware to this stage. Not that we have reached anywhere close to where I would like to be, but we have come far. I have taken great pains, given my non-business background to define and tune processes in the company. Now that I have a reasonably good set of working processes, I feel that I should be able to share it with fellow entrepreneurs around the world. Information should be open. We at zyxware firmly believe that. Whenever we don't stand to lose by revealing information we should open up information.